HTC speeds operations and response times.

North America’s largest telephone cooperative depends on GIS for marketing, engineering, and service delivery. Decision makers discover critical relationships in massive datasets that inform strategy. Reports and analysis run in minutes, not months. Maps available on any device improve communication with customers.

  • Resource Optimization

    GIS optimizes network and operational resources. Unifies OSS/BSS through a common understanding of location. Enhances field operations and mobility.

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  • Revenue Growth

    GIS ensures higher return on investment (ROI) and revenue growth. Locate new opportunities and upsell potential with spatial analytics.  

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  • Customer Experience

    GIS improves customer experience. Located based customer sentiment reporting. Engage customers with mapping and visualizations.

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  • Network Transformation

    GIS supports 5G, fiber, and software defined network (SDN) rollouts. Support remote engineering with geospatial planning tools and geographic data. One complete system to manage network planning, fulfillment, and assurance.

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  • Digital Services

    GIS enables innovative products and services. Location based services and mapping make IoT come to life.

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GIS gives telecoms an advantage.

Location intelligence is fundamental to all telecommunications services—cable, wireless, and wireline. Esri’s ArcGIS is a complete GIS for telecommunications that empowers all aspects of an organization with geospatial infrastructure powered by the Esri Geospatial Cloud. ArcGIS offers a GIS system of record, system of engagement, and system of insight that use the power of location to directly impact your business drivers. Advancing your network transformation, resource optimization, revenue growth, and customer experience efforts.

Mapping & Visualization

With a market leading GIS System of Engagement and Smart Mapping capabilities, your organization can easily visualize and map network assets with business data. Manage and share corporate maps creating better operational awareness across the organization.

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Spatial Analytics

A robust GIS System of Insights for performing spatial analytics on millions of data points. Model and forecast subscriber behavior over geographic space and time, or predict necessary network maintenance.   Select optimal investment locations for network and operational resources, while ensuring maximum return on investment (ROI).

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screenshot of 3d city using spatial analysis

Data Collection & Management

The most advanced GIS System of Record to easily collect, maintain, access, and share your data efficiently and securely. Design and manage complex telecom networks with an extensible framework that supports your organizations’ fiber, 5G, and software defined network (SDN) aspirations.

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map depicting telecommunications alerts on a monitor

Open & Interoperable

The only complete GIS with geospatial infrastructure that is open, flexible, and interoperable that supports innovation and agile development of geospatial apps. Develop apps in half the time with a rich set of API’s and SDK’s.

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Resources

Enable Digital Transformation across the Organization.

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